Are highly qualified experts in medicines and play a valuable role in GP practices ensuring that your medication is safe and appropriate for you.

Pharmacists can ensure that you are getting the maximum benefit from your medication regime; this means ensuring that you are on the right medications at the right dose, and that you take them at the right time.

It is important to ensure there is continuity of your care when you move between healthcare providers: this might be when you are discharged from hospital, or if you have been to an outpatient’s appointment. The pharmacist will be able to review your medication for any long-term condition, and also to work with you to adjust dosages where needed, for example blood pressure medication or pain medication

You may be given an appointment to see or speak to a pharmacist to carry out a review of your medication. Our pharmacists can give you the time you need to discuss your concerns and help to ensure that you are getting maximum benefit. It can be helpful to bring all your medication with you to the appointment. Many simple reviews and queries can also be dealt with over the telephone.

Our pharmacists have a wealth of experience in hospital and/or community pharmacy and most have progressed through vigorous training to become prescribers themselves. They work as a team alongside the GPs and other staff, helping to ensure we provide great care for you, our patients.

(also known as pharmacy technicians) are registered healthcare professionals. They have a range of experience in hospital and/or community pharmacy. They support the pharmacists, GPs and other staff with the skills and knowledge they bring to the team.

Like the pharmacists, they too will help to ensure the continuity of your care when you are discharged from hospital, or if you have been to an outpatient’s appointment. If there is any change to your medication, they will update your medication details according to letters sent by the hospital and will often call you to discuss any queries that may result. Technicians can help with a range of medication queries, identify an alternative medication if there is a supply problem, and synchronising your medication quantities to help your prescriptions run in line with each other.

Are trained administrative staff who process your prescription requests. They are trained to look out for any routine reviews or blood tests which may be needed, so you may receive a text, a call or a letter inviting you to make a routine appointment.

Our clerks take your calls when you contact us by phone: they will help to resolve your prescription queries, passing relevant information to the technicians or pharmacists. They often liaise with the community pharmacies to help ensure the processes around repeat prescriptions run smoothly.