Freedom of Information

Symphony Healthcare Services aims to be open and transparent in all matters, except where to do so would breach patient or commercial confidentiality. The organisation fully supports the Freedom of Information Act 2000 which allows the public to request information about the organisation and its activities.

The Company Secretary is responsible for responding to requests and can be contacted by emailing: SHS.AdminTeam@YDH.NHS.UK 



At the prevailing Royal Mail rates Provision of documents that require scanning or provision requested through alternative media will incur a charge that will be agreed in advance on request to the Freedom of Information Lead. The organisation, at its own discretion, will determine to waive all costs under £5 in respect of a single request made under the Freedom of Information Act 2000; however, above this sum full disbursement costs will be charged. This decision will be reviewed periodically.


Further Information

If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact us by e-mail onSHS.AdminTeam@YDH.NHS.UKor write to us at the following address: Freedom of Information Officer, Symphony Healthcare Services, Wincanton Health Centre, Dyke’s Way, Wincanton, Somerset, BA9 9FQ