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Symphony Healthcare Services (SHS) is managed by an experienced NHS primary care team, led by Managing Director, Mandy Seymour-Hanbury and Medical Director Dr Berge Balian.
Our aim is simple – to put patients first and provide high quality, effective healthcare services to our integrated practices. We are rebuilding a healthcare system which meets the changing needs of patients, both now and into the future, providing them with the care and support they they need to live healthy, independent lives.
Yeovil Health Centre, The Ilchester Surgery and Buttercross Health Centre in Somerton, joined with us in April 2016, followed by Highbridge Medical Centre, becoming our fourth practice in April 2017. Since then, Oaklands Surgery, Crewkerne Health Centre and Wincanton Health Centre, have also joined the organisation. In 2018 we welcomed Hamdon Medical Centre, West One Surgery, The Meadows Surgery, Ilminster, Martock Surgery and South Petherton Medical Centre and most recently Bruton Surgery in February 2019.
Practices that choose to join SHS will benefit from the additional support of an experienced central team providing support with back office functions such as Finance, HR and recruitment, IT and administration. In addition a Clinical Lead from each practice will join a new network of clinicians across SHS to build and develop clinical expertise and new ways of working. This additional support enables GPs and practice teams to focus more on patient care and provides support for the day to day running of practices.
We are working hard to recruit and extend existing healthcare teams, as well as introducing new ways of offering healthcare services – through our new models of care. This means changing the way that our patients can access the care they need and offering appointments with additional healthcare practitioners and specialists in addition to GPs – matching patient needs with the right healthcare professional.
Patients will see improvements in the way healthcare professionals and services work together to meet their needs. There will be less duplication of appointments and information, fewer delays in getting the right care, and more proactive, preventative services. Those with multiple conditions can receive extra care and support to help them manage their health, remain independent and enjoy quality of life.
As an NHS healthcare provider, we are funded in the same way as any other primary care organisation and are required to meet the same high standards for patient care, safety and quality.
Our SHS philosophy is centred around:
- Ensuring a stable and sustainable primary care service
- Encouraging innovation
- Putting patients and their care at the heart of the service
- Developing and implementing new models of care
- Promoting integration of all health and social care services